I believe that Bruno, my cat had a pleasant time at your place, I hope that he will feel glad at the newfor him, house and country. I will take him with me at Athens Greece from where I am, I hope and believe that he will be happy. Thank you very much for taking a good care of him,I wisahing you a Happy New Year and to continue to do the work that you do. Really I am not so expert to tell you what to do, I believe that to do this work you must first LOVE the animals generally, otherwise your business will fall, so continue to love the animals and give to them your best of your self. Wishing you a Happy New Year.
Everyone was very accommodating to my need to leave my cat to have his physical without me being there. The person signing me in was very friendly and helpful. The explanation of physical findings and treatments was comprehensive and very clear. As always, my cat got the best care possible and the staff members are terrific.
Everyone is super helpful and will answer any question I have. I was given the information about certain vaccines they recommended and then had the freedom to choose what would be best for my dog. They were super helpful when my dog was barking at everything to help put us in a room quickly and let my little girl relax.
Nicole & Jeff H.
You helped my 85 year old mom with Tuxedo both to get in to the clinic and to get out. Thank you. It was a wonderful experience for my mom and everyone was very helpful and kind
I love Town and Country, my dog Tycho loves Town and Country. As long as I live in Portland, Town and Country will always be our place for veterinary care and boarding.
The Health Care team is always very courteous and able to answer our questions right away or schedule us in as needed. We have been coming to Town and County Animal Hospital for years and trust this team completely to make the best suggestions for our dogs health and well being. When living in Brush Prairie WA, we still made the trip south to your facility. We wouldn't take our dogs any place else. We love all at this clinic!
Doug & Keri L.
The staff is so patient and kind with all our questions plus they're fun to joke around with. The staff explains our pets' various conditions well and soothes our anxieties on the more serious stuff such as surgeries. The staff doesn't rush us through and always takes very good care of our senior pets.
Everyone is always welcoming and make our dog Lolli feel so loved. We have recommended Town & Country to friends and we know of at least 2 who now call Town & Country their animals medical clinic. They are so awesome.
Staff is always pleasant and since we have been going to you for over 40 years, you know us and our pooches. We really appreciated it when you came out to the house to help us put old Barney to sleep. You also put Punky, Charlie and Zoey to sleep over the years. Just wanted to say "Thank You" for the compassion you have shown over the years. Dr. Andrew has always taken the time to talk with us, never felt like we have been rushed.....and we sincerely appreciate that.
Jerry & Karen H.
I was able to get an appointment for an exam and also for spaying quickly. They gave me information to help with her scratching. I have been there before and my family uses them so they were recommended by experience.
Not a thing just keep up the positive sincere care that you provide to the animals and customers you serve. What a sigh of relief knowing there are such wonderful people right near home that are willing to help and care. For many of us our pets are our lifeline and thank you dearly for recognizing the need for attention to the less fortunate, disabled and seniors that need a little TLC. Thank you for taking & making the extra effort to make my doggie well. I had lost sleep, worried myself sick wondering how I could get his care taken care of yet feel confident in the Doctor and staff. I am truly blessed to have a well doggie and all because someone listened and cared. There is a reason everywhere you look there are 5 stars representing Town & Country Veterinarian. Thank you for all you do and making a huge difference in our community.
Our big Charlie Brown looks good, smells good, and I'm sure he feels good. Thank you. He did not appear at all traumatized considering it was his very first bath.
Margaret & Phillip B.
I have always been treated with care, attentiveness concern, patience and great service.
All the ladies at the front desk are very nice and helpful. I was given a estimate of recommended test and ex rays with cost and nurse was helpful when making my decision so it was in my budget i was pleased. I have told a few people one of them my son that your clinic and Vet and staff are a good place to take our fur baby's
Recently relocated & found this vet online. It has great reviews so I gave it a suit and I'm so glad I did! Staff was so nice & knowledgeable & my dr was excellent. Thank you so much & this will be our permanent vet now!
The staff are all happy, welcoming, and truly interested in my puppy and wants what's best for him.
I was extremely satisfied with every step of the visit...
The vet was very nice and answered all our questions. Very clean and inviting.
Everyone was very friendly and my dog felt very comfortable.
everything went amazing! All the staff is amazing! So nice and caring.
Laura & Eliseo M.
I really like that the office is minimal. I've gone to other vets where they had high-tech, but unneeded, gadgets. These things do not improve the care that my animal receives and only raises costs. Thank you for keeping things simple and providing good care.
Troy & Leslie K.
Courteous service - respectful and on time. Have no problems with my Chico and doctor gave sound advice on getting his weight down. So far so good he does not seem to miss the extra treats. Thanks. Have recommended to friends and family.
The recommendations and information were great. I can also contact the staff for follow up which is something that I will need to do. You guys went far and above what I expected. All I was looking for was a nail trim and the services I received were far more.
Your staff are always fantastic. Thank you for caring.
Your staff is very friendly and attentive to your needs. They all took such an interest in our cat, Kissa. We are totally proud of him and love it when others show an appreciation of him. There is absolutely no pressure on giving options for needed care. We also appreciate the time and care in giving us good information to help us care for Kissa. Dr. Crawford gave us some excellent web sites to increase our knowledge on the medical care of our cat. She also explained different care options we were going to need to decide on and thoroughly answered our questions, relieving our anxiety. There was never a feeling of being rushed. She and our technician, (forgot her name) were wonderful with Kissa, and very knowledgeable.You are STILL doing well. We came to you when we had our two older cats, until they passed on about 7 years ago. We didn't hesitate to come back to you with our new cat, Kissa. Thank you
I've always recommended you all!
Great staff. They take good care of our girls. Thank you
Janet & David O.
Overall great customer service from online scheduling to check out at end of exam. I felt like the staff loved what they do and really cared for the animals. Pleased from the start. Clean environment. Smiling employees. Knowledgeable staff.
Kristen & Ryan B.
Lorenzo (Saint Bernard) has been coming here for several years. I would never take him or any future kiddo of mine anywhere else. For the first time I honestly trust every doctor we see as well as the rest of the staff. Thank you! We both know we are in our good hands. Lorenzo and Cynthia.
As always everyone is so helpful and polite.
Richard & Maryanne K.
Great staff! Thanks for being so awesome!!
Lia & Gretchen P.
Both Drs. I have seen at T&C made the clients feel comfortable. Explained things well to me, Offered suggestions and I left feeling like a good pet owner. Support staff is friendly. Waiting area is large enough for anxious pets and their people.
Lisa & Rod A.
Everyone was great- so friendly!
Heidi & Mark M.
Dr. Andrew has been our vet for many years. Even though we live a distance from T&C, we will continue to choose it for the excellent care our dogs receive.
Very friendly and willing/able to help. We love town and country. My family has been going to dr. Andrew for years.
I love that the staff loves my little fella, almost as much as I do. They understand that he's apart of my family. When there are larger bills accrued: It would be easier to have payment plans, instead of putting them on the visa (The Visa accrues interest.). I've recommended my friends and family to your clinic. I don't see much room for improvement. Thank you for taking care of my best buddy.
The receptionist I spoke with was wonderful, she was very knowledgeable and accommodating. I was very impressed with my Vet, he was very attentive to our needs and the needs of our pet. He was very knowledgeable and answered all of our questions. I felt extremely comfortable with trusting him to take care of my pet.
We're very happy in all areas. Dr. Andrew always lets us know the options and the ways to proceed. I fully trust his opinions and ways to proceed. We have recommended Town and Country many times and will continue to do so.
Charles & Wendy K.
The lady on the phone was amazingly polite and friendly and tollerated my rambling! Very professional and welcoming. I love how the vet heard me out and let me feel like my past expeience was useful and I wasnt just brushed off as another Googlefu junkie (yes I know some owner read an article and think they know everything) I did feel like the tech talked down to me a little bit though... I totally get that pet owners come in there with varrying degrees of knowledge and experience but im not ten lol I can kind of understand the need to swab an ear if they are being seen for an ear infection. BUT on that note though she was amazing and sweet with my dog. Nothing at all!! you guys are amazing!! I was so happy to see my Argent treated professionally and friendly towards him... so may vets barely even aknowledge a "patient" they just start man handeling them and examining them with out so much as a "hey guy" but I love your doctors and staff. Argent loves you guys too!
Tinka & Champ love to visit all of you. Thank you all so much.
Very friendly. The office is clean (smells clean, too) and very inviting. Impressed. The humans were all helpful and kind, and when we left Max, we felt he was in good hands. We are so incredibly grateful for your kindness, generosity, great patient care. Will highly recommend this clinic. Thank you, thank you, thank you! Maureen Michelson and Mercedes Narvaez. (Max's family)
Thank you for taking such good care of my two family members, Lucy & Mr. Maggie!!
A friendly face always greets you at the desk and makes check in quick easy. They carried my cats in to the appt and back to the car for me. Excellent service! You are doing great. My questions are always answered in a way that I can understand. I don't see need for improvement, The rooms are always clean. the staff is always friendly and we trust the doctors completely, especially Dr Andrew
Myron & Debra S.
All staff at T & C take time. They listen to the problem is there is one, check the chart for previous conditions, weights etc and are always on top of the game. The office staff is great for immediate concerns wh ether that means they have an answer or they get a tech to answer a question. We have been patients of T & C since 1988. We can not imagine ever going anywhere else. My friends that have come to this practice on my referral have been very impressed. They all remark at how clean it is compared to other facilities they have gone to. The only other place I have been to is Dove Lewis.
Ian & Maureen M.
Best vet office in Portland.
Doug & Shirley M.
I totally appreciate everyone at your clinic!! I always feel that I get the best care and any info needed.
Everyone is very friendly on the phone and in the office. Whenever someone mentions their vet, I always mention T & C and how awesome you are.
The staff are all lovely and Dr. Anderson always does a great job explaining care and treatment procedures. Keep up the good work!
Fiona & Joseph D.
Everyone is so nice, and I love that they know all my pets' names and personalities! Just all around amazing. I want to stay in this neighborhood so my pets are close to this vet. Love 'em!
Everyone was SO friendly!!
No need for improvement. Vet tech always has a smile. I always send animals and their humans to Town and Country!
I recently suggested friend come to your clinic and they were very pleased and you have their business too.
It's always clean and inviting. Everyone is so friendly and helpful. They always show care and greet us warmly. I always recommend you to all my friends & acquaintances when they ask about places to go.
Dr. Crawford is a gem. I wish she were there all the time. First visit was lovely.
Since I was shopping for a new vet I called around to a lot of clinics. Most were friendly but some acted rushed or disinterested. Your staff were extremely nice and yet very professional. I felt they had a smile in their voices and all the information necessary. I had a question they couldn't answer (about PRA) but the gal got back to me with an answer very quickly. Front office staff is a reflection of how the clinic works and I am very pleased with all of the caregivers I have met in our first office visit. I am horrible at remembering names, but I think it was Nancy who was the vet assistant. She was so sweet with my puppy. And Dr. Andrews impressed me with his kindness and gentle handling of Ember as well as his knowledge and open mindedness. I feel as if my puppy's health is in great hands with the staff at Town & Country Clinic!
This was our first visit to your clinic. I was VERY happy with the care that my Ellie Mae received. Previously, at another clinic they saw that my dog was part Pit and immediately wanted to muzzle her. She doesn't need to be muzzled and never has. She licked the Dr. and gave her all kinds of kisses and got lot's of great praise and treats during her visit. We will definitely be back. Thank you for the great care and not trying to sell me everything under the stars just to make yourselves more money. I don't believe (as we don't have a flea problem) in the monthly flea treatments as I believe they have to be hard on an animals internal organs. This is the first time (although they have never found fleas on her in the past) that they haven't tried to insist that I use these drugs on my animal. My dogs live to be 14 or more and that is a good long life for a big dog. Kudos to your staff and your business. The best vet care I have found in 20 plus years.
The staff is very knowledgeable, friendly and helpful. Dr. Mike is takes so much time with the pet owners to put them at ease and fully explain what the pet needs to be their healthiest.
This was our first visit. Lulu is not the always the easiest patient, but she was very comfortable for this visit. All of the staff was very friendly and kind to us.
Dr. Andrews and the team exceeded my expectations with the amount of care and detail given throughout the whole appointment and diagnosis. I was impressed and very satisfied.
Like the parrot bird in lobby! Probably a pain to keep cage clean, but he is interesting to watch while waiting... Love Dr. Andrew...He is calming and informative. Vet Techs Amy and Nancy seem to really like their work...treated my dog royally!
The only place I have been where I do not feel rushed. Everyone is so helpful and make you feel like there's no such thing a dumb question. I refer friends and family all the time.
Michelle & Matthew C.
I loved the space, atmosphere, friendly staff, and most importantly, the care you showed my Katniss after her accident. Check in and check out was smooth. Your staff had an interest in meeting my kitty and my kitty was comfortable in your clinic. My kitty came first and that's most important to me. I'm very grateful. Thank you for all your care and support! Katniss will now be in your care for life. She's a special kitty and I'd like to build that relationship with your staff!
Amber & Jonathan C.
Love all of you! I appreciate that you let me walk in for nail trims as I have a crazy schedule.You are All always so sweet and professional..Very Caring Staff and Doctors ! I So Appreciate the follow up calls to check on Dusty.I thought I lost that moving from my old practice but I am glad to say Care & Compassion are Alive at the Town & Country Animal Hospital! Thank you All!!
I honestly don't know how the experience could have been better. My cat was treated with compassion and so was I.
you guys were soooo great!! kasha looks adorable, you all treated us like family!! We will be back what a comfort to know that our hitties will be in such good hands!!
Great front desk staff! We love every vet tech we've had!
Carolyn & Lucas A.
The Office environment as well as the patient rooms are very clean. Although I have never been to the back areas, I know there must be other pets either in boarding or in treatment within the facility. I have never experienced any overtly distressing noises and I have never detected any associative pet odor. I am very impressed that I have such a clean, well organized clinic which is also very comfortable for my quite anxious best friend. He is doing very well here. I was recognized and greeted as soon as Linus and I walked in. Your staff is very observant and most helpful in attending to pets and owners both entering and exiting the clinic. Very efficient with a caring attitude. I can make no comment other than Linus is very anxious and nervous. Your qualified, attentive staff make him as comfortable and relaxed as he could be, and he is getting more used to the social environment. He still enjoys trips to the clinic, everybody loves him. I would expect nothing less for the other clients of your clinic. Satisfactory is the least word I would use to explain my overall experience with Town & Country. I am so excited that I can bring Linus to a safe, comfortable, experienced, and loving veterinary clinic. Even on my limited budget, I can still afford health care for my friend; this is important to me! Your staff tries to work out every little detail with as little anxiety as possible. This is a rare service these days! I have already and I will continue to recommend Town & Country to anyone in need of excellent, personable, reasonably priced pet care. Please never leave!
We had been having difficulty examining Koa's paw. which is infected. The vet was able to get Koa to place each of his front paws on her knee so she could look at them. I was very impressed.
I noticed that the area for kids was purposefully decorated (the staff was in the process of doing that when we came in). It really showed a high level of awareness of the environment families are coming into. There is so much compassion and care from everyone on this staff towards even the most difficult pets! Thank you.
You are very caring of our dogs. I can tell Dr Andrews loves animals. He takes very good care of our two girls. Being on social security it is always hard with the price but worth every dime. Thank you
Janet & David O.
Tinka & Champ love going to visit all of you. To them it is a fun outing. Thank you so much.
Everyone was very pleasant, good at their jobs, and very professional. An excellent experience all the way around. Thank you!
Always friendly and welcoming, both to me and my pet. Staff and Dr Andréw always address my concerns in a thorough, professional matter. Have recommended to friends and family prior to this survey
Mark & Bonnie L.
Not only the interior is neat and clean, but it never smells like most clinics do. There is always a fresh smell and I personally think it is cleaner than any other vet I have had. Always pleasant to go there. No matter how busy, I have never really had to wait long periods of time to see the doctor nor has it ever taken a long time to check out. The staff is always friendly and always willing to help you where they can. One thing I like about Dr. Andrews is his care of my "Fuzzy Kids". Always takes his time, we chat, I can ask as many questions I want and he always takes time to answer any and all of my concerns. I always leave the office feeling like my animals have been well cared for. I have recommended Town and Country to several people and will continue to do so. I think they know how to treat their clients and patients very well and with lots of love and care. Cheryl J.
Nothing! I love Dr. Andrew but we didn't get to see him last time. But... No worries because the other vet was amazing. She pulled up a chair. She sat for a while and explained my Saint Bernards advancement in age and the issues that come along with it. I completely trust them with my pup who is also a part of our family. Thanks guy! Lorenzo and I value you all as our health care team.
I personally appreciate that you maintain the old school vet feel! I like that the practice is about the ANIMALS and NOT OBVIOUSLY on how to upsell services and products to increase your profit margin like so many other vets are doing these days! As a business person, I get the profit side, but I appreciate a business model that doesn't lose sight of the reason for the business! For veterinarians....it's about the animals and the owners who love them....so as for my experience, thank you for keeping to that core value!
Thank you. It was a very nice visit and Dr. Storey was great!
We have had our pets cared for by Town & Country and have never had a bad visit. The staff are always friendly and the care our receive is great. Thank you all. Always a pleasure to visit. Always looking after the welfare of our pets. Very professional in all aspects of patient care and giving information for the care of my pet. Keep up the good work.
Tom & Diane W.
The staff has always been courteous and made every effort to be sure that our sick dog was treated as soon as possible which sometimes took some creativity in the scheduling. Dr Andrew has cared for my dogs for several years and has always been compassionate and listened to my concerns. I wouldn't take my dogs to any other vet.
Eleanor & Jerry B.
Dakota needed to be seen same day I called. Dr Andrew had a full schedule. They were willing to have me drop him off and they worked him in during the day. Then Dr Andrew gave me a call to let me know what were the causes and the course of treatments needed. I really appreciate that they made a way for Dakota to still be seen the same day.
Really the best service, and care ever! Thanks. Everything was top rate! I felt like we were in great hands. New puppy and great info from everyone.
Jennifer & Greg W.
I love & trust you guys so much!
We think you guys are awesome! We've gone to three other vets in the past 15 years. There is a reason we chose to drive 45 minutes from Battle Ground passing several other closer vets to have our animals treating the best. Thank you for your great service.
Marla & Jim A.
You are all so very friendly and helpful and comforting when need be and we appreciate you all!
Michael & Debby
Waiting area is always neat & clean. I appreciate the educational information. Always professional and friendly. I really appreciate the technicians and doctors. They are knowledgeable and take time to explain Shelby' s care including wellness.
Dr. Andrews is always caring and friendly and is good with my dogs. He takes amble time checking out all of my questions and concerns. The staff is very kind and friendly as well.
The front area is clean and organized. The cheerful greetings we receive and warming smiles from the staff makes the entire experience pleasant. Doctor Andrew and the nurses answer all of our questions and concerns with complete and easy to understand words and treatment plans. We LOVE the care our pets receive.
Entire staff is extremely personable and professional they all seem to be extremely concerned about my pets which in turn sure makes me comfortable and looking forward to bringing the tre3e daschunds for them to treat.
I love this vet clinic. If or when I move to a new neighborhood, I´m going to continue taking my pets here. I have never had such a good experience anywhere else. I consistently get appointments on short notice (thank you!!) and my pets and I are treated like family members.
I have always had a very good experience with T n C and feel they always have the best interest of not only their little patients but the clients as well. I have has some bad experiences at other Vets but can honestly I have never had a bad one at T n C.
We are very happy that we found Town & Country Animal hospital! The care & customer service is excellent. We appreciate that the waiting room has never been full of other animals when we check in. The surgery estimate was given with a very detailed breakdown, including a low & high cost range, which is very helpful & above and beyond what is offered in other locations. The telephone customer service is quick, friendly and has been a convenient way to address all of our questions. We would certainly recommend T&C to all of our friends!
Lemonade, Kali, Melissa, and I would all like to thank you for the care and respect given to Lemmy. You all are very friendly and caring people, we are glad we found you to take care of us;) we look forward to many years of friendship. Thank You!!!
I have been coming to Town and Country Animal Hospital with my pets for 26 years. They have always received quality care and I have been treated with courtesy and respect by staff and doctors.
You have been my family's pet hospital for 3 generations now. We wouldn't think of going anywhere else.
Primarily, I picked this clinic because it is close to my house. I have remained with them because my pet has received excellent care and my questions always answered clearly and promptly by friendly and professional staff.
We have used Town and Country for 20 years and have never had anything but the upmost respect and excellent treatment for our pets. I can trust Dr. Andrews and the staff to take care of my pets. The fees are reasonable and fair.
Lynda Carlton and Steve Potter
Thank you for taking such great care of our fur babies!
Its obvious you love animals. You treat my pet with kindness.
We were referred to you by several people, who basically all said the same thing: "we wouldn't take our pets anywhere else". We truly believe that statement says it all for Town & Country Animal Hospital. Thank you for taking care of our dogs and us!
Patrick & Debra Petrie
I've always found Town & Country to do a good job. I started with you years ago because you were convenient to where I lived. That's no longer true. I moved. I continue to come to you because I trust you with my pets.
Thank you for taking such great care of our fur babies!
Excellent knowledgeable staff. I appreciate the concern they show for my dog, and treat me with respect.
Friendly staff. Genuinely concerned about my dogs wellness. Explain & educate me each visit.
I have been brining my pets to Dr. Andrew since 1985. I have never been disappointed in the level of care all my pets have been given. Thank you so much.
I am more than satisfied with all the staffing and how caring they are. I like the fact I can always get any of my animals in within a short and reasonable time. I usually never have to wait more than 5-10 minutes before seeing the doctor.
Particularly appreciate the sleuthing Dr Andrew did last visit, and offering free urine recheck to see if the problem wasn't also related to holding it for long periods. Looks like we solved the problem because of this. thanks much
I have been taking my pets to Town & Country Animal Hospital for over 13 years. My labradoodle Janome has consistently received excellent and fast care, no matter what kind of trouble she has gotten herself into!
My dog Bob has always been treated with care and compassion at T&C. And everyone there is extremely considerate and friendly.
I love that you don’t feel that you are being rushed in and out. Everyone takes the time to really listen and to address your concerns. I would highly recommend Dr Andrew to all of my friends and customers.
I have searched a long time for a place to bring my animals that I feel good about. Thank you, Town & Country Animal Hospital for being that place, and consistently providing exceptional experiencse from front desk to amazing doctors!
Dr. Andrew has always been good to Chipper and the girls are always so sweet and kind and very helpful!!
Theresa and Robert Mansfield
I find the entire staff to be knowledgeable, dedicated and caring. Dr. Andrew in addition to being very professional, exhibits an unusual degree of empathy for patients and clients.
I really liked the relief vet I saw, Dr Sara Grimes. I felt she listened to and addressed my concerns.
Compassionate care. We had two other Huskies that were old and had health issues. We and our canine companions got the best care and when it came time to let them go, it was done with compassion and great kindness.
I have been coming here for 12 years since I moved to Portland and Town and Country has always exceeded my expectations. Everyone is always friendly and remembers my dogs and is excited to see them. I recommended them to all my friends.
I'm always treated with kindness and feel comfortible in the clinic.. U all have made me feel like an family member at all times.. So keep working on everything as it will get better sooner then. Later..
Thanks guys an gal's..Virginia Blackwell
The staff is always helpful & friendly. Dr. Andrew is the best , he answers all my questions & is super friendly & very caring. I wouldn't take my babies anywhere else! The Mayes-Reed family
I trust the staff and Dr. Andrews. Everyone is always very pleasant and kind. They seem to really enjoy what they are doing and you can tell by observing how they treat my pet but also other peoples pets. Always can answer my questions or concerns.
Before the Vet comes in, they look at the notes from the Tech. When the Vet comes in and asks you to look at a video of what your dog may be doing, and it's exactly what your dog is doing, it makes all the difference in the world!
I have been to a couple other vets in the portland area and this is the BEST! The prices are fair and the service is better than I've had at any other vet. My kitty and I are both very happy :D
Frank de Czito
Caring, with pet owners as well as pets. Reasonable rates. Nonjudgmental And understanding. I feel like everyone there loved my cat too. We always recommend towne and country to family and friends....we love how THEY love our pets!!!
You guys have always been Great! Really appreciate the compassion you have all shown! Thank You